we help teams handle warranties and repairs

we automate product warranty and repair handling, help hardware brands across the globe to serve both consumers and business no matter where they are on earth; available as web apps and shopify plugins.

common views

• claims pile up and take too long to resolve.
• photos and repair notes are scattered or missing.
• technicians need concise/ step‑by‑step field guides.
• service centers leaves rural and remote customers underserved.

outcome look

• claim processing time: expected reduction ~20–40% (med ~30%) under typical merchant workflows.
• warranty & repair spend: estimated savings ~10–25% through better triage and automated rules.
• per‑incident cost: lower ~15–35% with concise, guided manuals for both technicians and consumers at once.
• remote deployment: enables many remote fixes, reducing reliance on local service centers (depends on product and parts).

more details are in: /cases

disclaimer: ranges are conservative and based on pilot implementations, vendor and merchant reports, and industry benchmarks. actual results depend on product complexity, baseline processes, parts availability, and adoption; these figures are indicative, not guaranteed. context —> (past 10 years) shift to mobile/cloud field service, growth in remote diagnostics and AR pilots, and COVID‑accelerated adoption/ (next 10 years) broader AI diagnostics, predictive maintenance, and more remote repairs are likely, but outcomes will vary by product class.